- Utility Services / Billing
- Payment Options
Mail or in Person
You may pay by mail using a check, cashier's check or money order. The following are accepted when paying in person at the drive-up window or the customer service desk inside City Hall:
- Cashier's Check
- Money Order
A 3% convenience fee will be applied to all credit card payments.
To drop off payments after hours, a secured locked drop box is available next to the drive-up window at the Municipal Center. If you do not receive your utility bill by the 13th of the month, Please contact our office at 573-451-3343. We will be glad to tell you what is owed on your account before penalties are applied.
The City of St. Robert offers Automatic Bill Pay for your convenience. To Start Automatic Bill Payments for Utilities Billing please complete the Automatic Bill Payment Application Form (PDF) and return it to City Hall.
For your convenience, the city of St. Robert accepts payments online with:
- American Express
- Electronic check
Payments are processed through Federal Payment Solutions. Federal Payments charges a convenience fee of $4.75 for credit card payments and $1.50 for electronic check. Federal Payment Solutions has a $500 per transaction limit on credit card payments. If you need to make a payment over $500, you will need pay by electronic check or make your payment by phone. If you have a question regarding this limit, please contact us.
Payments made Monday through Thursday will not post to your account until the next day. Payments made Friday, Saturday, Sunday and all legal holidays will be posted the next business day. Please keep this in mind when making your payment online to avoid a late penalty.
If you have received a disconnect notice, please keep in mind that your online payment will not post to your account until the next business day. Your payment must be posted to your account two days prior to the cut off date on your notice to avoid service disconnection and a reconnect fee being applied.