The Following is important to read!

• Bills are sent out no later than the last working day of the month and become due the 15th of the following month If for whatever reason, you do not receive a bill by the end of the first week of each month, please contact us. We will be able to provide you with the necessary billing information so that your bill can be paid on time.   Failure to receive a utility bill,  does not entitle you, the customer, to delay payment. 

• After the 15th of each month, a 5% penalty is assessed against the unpaid balance. If the bill is not paid by the last day of that month, a disconnect notice will be delivered If payment is not received by the date indicated on the disconnect notice, your services will be disconnected. 

• To have services restored, a $50.00 reconnect fee and the total balance must be paid prior to reconnection. 

• For commercial customers, the reconnect fee is $100.00. If services are disconnected twice for non-payment, residential or commercial, a second deposit equal to the first deposit, reconnect fee and unpaid balance must be paid prior to restoration of services

•       At no time is a customer authorized to interfere with or alter the City of St. Robert utility meters. Please contact us if there are any problems.  

• In the event that you move to another residence within the City, you must pay a new deposit for the new location before activating services. The transfer of deposits is not authorized. Regardless of location, your original deposit will be applied to your final bill. A forwarding address will be required at the time of termination to allow us to forward your refund or bill, whichever applies. 

• You are a valuable customer and as such, your questions and comments are important to us. Please feel free to call, write, or visit us with your concerns. The following is a listing of helpful phone numbers. Once again, welcome to the City of St. Robert.

Delinquent Utility Accounts

At the December 20th Board of Aldermen meeting the Board passed ordinance 1753, amending Section 725.080 (2), relating to the notification of delinquent utility accounts.  Starting January 1, 2005, you will receive a notice by mail notifying you of any delinquent accounts.  You will have five (5) days to pay the delinquent amount or your services will be terminated, and will not be turned back on until all delinquent charges are paid plus the reconnect fee.  The reconnect fees are $50.00 for residential and $100.00 for commercial.  If you have any questions please call 573-451-2000.

St. Robert Utilities -573-451-2000,  Select number 7 or dial ext. 1104 

If you do not have the Adobe Reader version 4.0 or higher you will not be able to view or print the following linked forms/applications. Click on the Get Acrobat Reader  link to download the FREE Adobe Reader. 

• Your service request application can be viewed and printed from here, 

so you can fill it out at your convenience and bring it in to the St. Robert Municipal Center between the hours of 8am and 5pm.

St. Robert Utilities -573-451-2000,  Select number 7 or dial ext. 1104

Cable America- 573-336-5284  

Sprint- 1-800- 788-3500